Automation Template
Win-Back Campaign
Automated campaign that re-engages customers who haven't booked in a while. Special offers and gentle reminders bring them back.
What this template does
Identifies customers who haven't booked in 90 days and runs a win-back campaign.
Lapsed customers
Cancelled subscriptions
One-time buyers
Seasonal customers
Campaign sequence
1
We miss you
Friendly check-in after 90 days.
2
Special offer
Discount or incentive to return.
3
Last chance
Final offer before marking inactive.
4
Feedback request
Ask why they haven't returned.
Make it yours
Trigger
Define inactivity period.
Offer
Discount amount or incentive.
Exclusions
Skip certain customer types.
Tone
Match your brand voice.
How to use this template
1
Install template
Add to your customer workflows.
2
Set trigger
Define what counts as inactive.
3
Win them back
Automatic re-engagement.
Works for
All repeat-service businesses
Ready to win back customers?
Start your free trial to access this template.
No credit card required. 14-day free trial.